Delivery Policy

Items purchased at the Rotary Auction may be picked up at the War Memorial Building 1202 South Virginia Street after 2:00 pm during the week of the auction and beginning the Tuesday after the auction on weekdays from 9:00 - 5:00 pm. Hopkinsville Rotary does not deliver items purchased, but we will mail out gift certificates if purchaser mails a check or pays online.

Return/Refund

Rotary is unable to offer returns or refunds at this time. Please contact the office at 886-3034 if you need more information.

Customer Service

Secure Payments

You can make payments at www.hopkinsvillerotary.com online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our auction and loan participants.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:

• 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.

• Industry leading encryption hardware and software methods and security protocols to protect customer information.

• Compliance with the Payment Card Industry (PCI) Data Security Standard.

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.

www.hopkinsvillerotary.com is registered with the Authorize.Net Verified Merchant Seal program.